Government Services at Your Doorstep in Malerkotla
In a commendable initiative, the state government of Punjab, under the leadership of Chief Minister Bhagwant Singh Mann, has taken a significant step towards providing convenience and ease to its citizens. The government has launched a scheme to deliver 43 types of government services directly to people’s homes. This initiative, which began in Ludhiana on December 10, has gained momentum in the district of Malerkotla.
Deputy Commissioner Dr. Pallavi said that under this scheme, till December 23, around 271 people have registered themselves to avail services by calling toll-free number 1076.
She further informed us that 193 people in the Malerkotla subdivision, 33 in the Amargarh subdivision, and 45 people in the Ahmedgarh subdivision have contacted through toll-free numbers to book appointments for 284 services.
She said that under the ‘Bhagwant Maan Sarkar, Tuhade Duar’ scheme, doorstep delivery of services has been started through which services will be provided seamlessly from the government to the citizens.
The aim of this scheme is to eliminate the need for citizens to visit government offices and stand in long lines to avail of various services. By bringing these services to their doorsteps, the government hopes to save people’s time and effort, making the process more efficient and convenient.
Under this program, residents of Malerkotla can now access a wide range of government services without leaving the comfort of their homes. These services include obtaining birth certificates, death certificates, marriage certificates, income certificates, caste certificates, and many more. The government has ensured that the most essential services are covered, making it easier for individuals to access the documents they require for various purposes.
By implementing this scheme, the government aims to bridge the gap between citizens and administrative services. It recognizes the challenges faced by individuals, especially those in remote areas or with limited mobility, in accessing government offices. By offering doorstep delivery of services, the government hopes to make governance more inclusive and accessible to all.
The process of availing of these services is simple and user-friendly. Citizens can apply for the desired service online through the official government portal. Once the application is submitted, a government representative will visit the applicant’s home to complete the necessary documentation and verification process. This eliminates the need for individuals to travel to government offices and ensures a hassle-free experience.
The government has taken several measures to ensure the safety and security of its citizens during the service delivery process. The representatives visiting homes are equipped with proper identification and follow strict protocols to maintain transparency and accountability. Additionally, all necessary precautions are taken to prevent the spread of COVID-19, ensuring the well-being of both citizens and government officials.
The response from the residents of Malerkotla has been overwhelmingly positive. People appreciate the convenience and time-saving aspects of this initiative. The scheme has received praise for its customer-centric approach, as it focuses on delivering services directly to people rather than expecting them to navigate bureaucratic hurdles.
With the successful implementation of this scheme in Malerkotla, the government plans to expand it to other districts in Punjab. The aim is to reach every corner of the state and ensure that citizens have easy access to government services without unnecessary delays or inconvenience.
The government’s commitment to providing efficient and accessible services is commendable. By bringing government services to people’s doorsteps, the administration is taking a significant step towards empowering its citizens and promoting a citizen-centric governance model.
In conclusion, the government’s initiative to provide 43 types of government services directly to the homes of citizens in Malerkotla is a commendable step towards convenience and accessibility. By eliminating the need for individuals to visit government offices, the scheme saves time and effort while ensuring that essential services are readily available. This customer-centric approach is a reflection of the government’s commitment to efficient and inclusive governance. With the positive response received in Malerkotla, the government plans to expand this initiative to other districts, aiming to make government services easily accessible to all citizens across Punjab.